Terms and Conditions




Welcome to HeardTune. By using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HeardTune’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Who is Responsible for Your Data?

HeardTune is the “data controller” for the information collected when you visit our website. This means we decide how to use it and are responsible for looking after it in accordance with the GDPR.

Access to Your Data

Access to your personal data within HeardTune will be limited to staff members who need it as part of their work for operating the website. It will also be shared with third parties as outlined in Section 6 of our privacy policy.

Updates to the Terms

Please read these terms carefully to understand our views and practices. We may update the terms at any time, and your continued use of the website constitutes acceptance of any changes.

Glossary of Terms

Personal Data: This refers to recorded information about you from which you can be identified. It does not include anonymous data.

Technical Data: This refers to information automatically generated by your visit to our site. It is not linked with your personal data and remains anonymous.

Processing: This includes actions such as collection, use, storage, disclosure, deletion, or retention of your personal data.

Data We Collect

Personal Data You Provide

We collect your personal data when you voluntarily provide it. This may include your email address if you choose to receive newsletters or contact us, or personal data provided through feedback, forms, surveys, or interactive features on our website.

Technical Data and Cookies

We use cookies and similar tracking technologies to monitor activity on our website. Cookies are small data files stored on your device, and other technologies such as beacons, tags, and scripts are used to gather information to improve our site.

We automatically collect the following types of data when you visit our site:

  • Technical details, such as device type, unique device identifier, IP address, browser type and version, time zone settings, operating system, and platform.
  • Details about your visit, including URL paths, page views, response times, download errors, interaction details, and methods of leaving the site.

You can manage cookies through your browser settings. For more details on managing cookies, please refer to your browser’s help section.