Privacy Policy




Who is Using Your Personal Data?

HeardTune is the “data controller” for the information that we collect when you visit our website. This means that we decide how to use it and are responsible for looking after it in accordance with the GDPR.

Access to your personal data within HeardTune will be provided to those staff who need to view it as part of their work in connection with the operation of the website. It will also be shared with third parties as described in Section 6.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We may update this policy at any time.

Glossary

Where we refer in this policy to your ‘personal data’, we mean any recorded information that is about you and from which you can be identified. It does not include data where your identity has been removed (anonymous data).

Where we refer in this policy to your ‘technical data’, we mean any recorded information that is generated automatically by your visit and actions on our site. This data is anonymous and is not linked with your personal data.

Where we refer to the ‘processing’ of your personal data, we mean anything that we do with that information, including collection, use, storage, disclosure, deletion, or retention.

Types of Data We Collect About You

Personal Data You Provide About Yourself

We collect your personal data when you voluntarily provide it to us. For example, you may give us: your email address if you choose to receive newsletters, updates, or other information from us; your contact information, and any other personal data you choose to include, if you email, text, or instant message us, or contact us through our website; and any personal data contained in, or included with feedback, comments, photos, videos, or other information you submit via online portals, forms, surveys, or interactive portions of our website.

Technical Data We Collect Automatically, Including Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are used to collect and track information and to improve and analyze our website.

We will automatically collect, store, and use the following categories of data when you browse and search our site:

  • Technical information, such as the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information, and platform.
  • Information about your visit to our site, including the full Uniform Resource Locators (URL), clickstream to, through, and from the website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Most web browsers allow control of cookies through browser settings. To learn more about cookies, including how to see what cookies have been set and how to manage or delete them, please refer to your browser’s help section.